Privacy Policy

This Privacy Policy explains how North Devon Show Ticket Releases collects, uses, and protects your personal information when you use the website and purchase tickets.

By using this website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information when you use our website or purchase tickets:

1. Full name
2. Email address
3. Phone number
4. Billing details
5. Payment transaction information
6. IP address and browser information
7. Order and ticket history

Payment card details are processed securely by third-party payment providers and are not stored on our servers.

2. How We Use Your Information

We use your information to:

1. Process ticket orders
2. Send booking confirmations and tickets
3. Provide customer support
4. Improve website functionality and user experience
5. Prevent fraud and unauthorised activity
6. Send important event updates and notifications

We may also send marketing communications where legally permitted. You can unsubscribe at any time.

3. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared with trusted third-party service providers including:

1. Payment processors
2. Email delivery providers
3. Event management systems
4. Website hosting and analytics providers

These providers only receive the information necessary to perform their services.

4. Data Security

We implement appropriate technical and organisational measures to protect your information against:

1. Unauthorised access
2. Loss or theft
3. Misuse
4. Alteration or disclosure

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

5. Data Retention

We retain personal information only for as long as necessary to:

1. Fulfil ticketing and customer service obligations
2. Meet legal, tax, and accounting requirements
3. Resolve disputes and enforce agreements

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

1. Access your personal data
2. Request correction of inaccurate data
3. Request deletion of your data
4. Restrict or object to processing
5. Withdraw consent for marketing communications

Requests can be made using the contact details below.

7. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

8. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on this page with the revised effective date.

10. Contact Information

If you have questions regarding this Privacy Policy, please contact:

North Devon Show

Email: hello@northdevonshow.com

Phone: 01769 573852